Surrey28 - 29 JUN 2025
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Site Induction & Site Rules

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Site Induction & Site Rules

Site Induction

1. EMERGENCY PROCEDURES

SECURITY

If you have any security concerns please contact a venue employee or the organiser’s office. Inform them of the nature and location of the problem.

Do not leave any personal belongings or valuables unattended on your stand, the venue and organisers cannot be held responsible for any losses.

FIRST AID
DO NOT PHONE FOR AN AMBULANCE - a venue first aider will do this if required.

Should you need medical assistance contact a venue employee or the organiser's office. Inform them of the location and nature of the medical emergency. They will radio for assistance. 

If possible, give the following information:

- Who they are
- Who the injured person is
- Exact Location
- Nature of medical emergency
- Is the patient male or female
- Approximate Age
- Are they breathing, conscious or unconscious
- Nature of illness - do they have chest pains/are they bleeding, etc..

All accidents, incidents or near misses must be reported to the Organiser/Venue Event Manager

SITE INDUCTION

FIRE

On discovering a fire:

- Break the glass of the nearest manual call point (coloured red) then contact the Security Suite by dialling 4444 on an internal telephone or 020 7069 4444 immediately. 

- Do not tackle the fire unless you have been trained, it is very minor fine and it is safe to do so. Always ensure there is a safe exit route before attempting to extinguish a fire. 

- When it is safe to do so, identify yourself to a member of the ExCel staff to assist with any follow up. 

In the event of a fire report

- You will hear the following instructions broadcast over the public address system "ATTENTION PLEASE, ATTENTION PLEASE, MR GOODFELLOW REPORT TO THE SECURITY SUITE." 

- Take no immediate action, stand-by and wait for further instructions, and prepare to evacuate. Remember do not put yourself at risk. 

EVACUATION

In the event of an emergency, you will hear the following public announcement: 

"ATTENTION PLEASE. ATTENTION PLEASE. HERE IS AN IMPORTANT ANOUNCEMENT. IT IS NECESSARY TO AS EVERYONE TO LEAVE THE BUILDING. PLEASE MAKE YOUR WAY CALLY TO THE NEAREST EXIT. DO NOT RETURN TO YOUR VEHICLES. EVERYONE WILL BE RE-ADMITTED AS SOON AS POSSIBLE." 

- Immediately leave the building via the nearest exit, do not use lifts or stop to collect personal belongings. 

- Go to the nearest assembly point and do not leave this area or re-enter the building untill told to do so. Please see the site map to locate your nearest assembly point. 

2. WELFARE ARRANGEMENTS

ORGANISERS OFFICE

The organiser’s office is located at the front of the hall. If you need to contact a member of the organiser's team on site please call +44(01743 606744). 

TOILETS

Both female and male toilets along with hand wash basins are available throughout the venue.

CATERING AND WATER

Food outlets are available onsite during set up, show open and dismantle - both within the hall and in the public areas.

Drinking water is available to purchase in any of the food outlets.

SMOKING

Smoking (including e-cigarettes) is only permitted in the designated smoking areas.

ALCOHOL AND DRUGS

Anyone found to be drinking alcohol or taking drugs will be asked to leave the venue

 

3. SITE LAYOUT

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Site Rules

Whilst working at The Homebuilding & Renovating Show 2021, it is important that you are aware of the safety rules, procedures and arrangements that are in place for your safety and that of your colleagues.

All of your employees and contractors are required to read these Site Rules prior to working and the following apply to all staff, organisers, contractors and exhibitors:

Comply with Venue Traffic Rules and follow the instruction of venue traffic marshals at all times

Vehicle access into the halls has to be approved by the Venue/Organisers of the event

Any vehicle or plant driven within the hall must adhere to the 5MPH speed limit and operate with hazards/turned on lights

Drivers must give way to pedestrians within the event hall/s and pedestrians must give way to vehicles within the loading bay/s

No persons are permitted to operate plant or machinery (including fork lift trucks) unless they have received adequate training

Appropriate management and safe methods of working at height is required at all times – in any areas where working at height is being carried out, the immediate area must be controlled

Ladder work must only be conducted for short work periods - you must NOT stand on the top tier of your ladders -any unsafe ladder work may result in the employee being ejected from the venue

No substances are to be used in the hall which have not been pre agreed by the venue and event organiser

Any person suspected to be under the influence of drugs or alcohol will be ejected from the venue

Hi Vis Jackets are compulsory during build up and breakdown and appropriate footwear must be worn whilst working in the venue – flip-flops, open-toed sandals, ballet pumps etc. are NOT acceptable

No hot works can take place in the venue without a Hot Works Permit being issued

All contractor accidents, incidents & near misses must be reported immediately to the organiser

Work Tidy - during builds and breakdowns, you must ensure aisles are kept clear at all times and that all waste is to be disposed of in an appropriate manner

 

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